Effective Date: 01 May 2024
Welcome to ESA Transindo. We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website [www.esatran.com] (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect About You
We collect several types of information from and about users of our Website, including:
a. Personal Information
- Contact Information: such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
- Payment Information: if you make a purchase, we collect payment information, such as your credit or debit card details, which are processed by a third-party payment processor.
b. Non-Personal Information
- Usage Data: information about your internet connection, the equipment you use to access our Website, and usage details.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
2. How We Collect Information
We use different methods to collect data from and about you including:
- Direct Interactions: You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated Technologies or Interactions: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers and advertising networks.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To process your transactions and manage your orders.
- To communicate with you, including sending promotional emails, updates, and other relevant information.
- To personalize your experience on our Website and deliver content and product offerings relevant to your interests.
- To improve our Website, products, and services through data analysis and feedback.
- To comply with legal obligations and protect our legal rights.
- To provide you with information, products, or services that you request from us.
4. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual,without restriction, We may disclose personal information that we collect or you provide as described
in this privacy policy:
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.